Global Salaha & Financial Services (“Global Salaha”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. By using our website or submitting an enquiry, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide to us when you submit an enquiry, request a consultation, contact us by phone or email, or use our services.
- Name, mobile number, email address and city.
- Financial-service requirements such as loan, tax, insurance, investment, CIBIL or business advisory needs.
- Basic KYC, income, banking, business or financial information when required for a specific service.
- Documents you voluntarily provide for loan, compliance, tax, registration, credit or financial-service processing.
- Website usage information such as browser type, device information, IP address, pages visited and referral information where technically collected.
2. How We Use Information
We may use personal information for legitimate business and service-related purposes, including:
- Responding to enquiries and consultation requests.
- Understanding your financial or business requirements.
- Assisting with loan, tax, compliance, wealth, investment, retirement, insurance, CIBIL or business advisory services.
- Preparing documentation checklists or coordinating relevant applications.
- Communicating service updates, requests for additional information or next steps.
- Maintaining internal service and enquiry records.
- Improving our website, services and customer experience.
- Complying with applicable legal, regulatory, contractual and fraud-prevention requirements.
3. Financial and Sensitive Information
Some services may require financial or identity-related information. We request only information reasonably necessary for the relevant service. You should never send us passwords, OTPs, UPI PINs, ATM PINs, card PINs or internet banking passwords.
4. Sharing of Information
We do not sell your personal information. Information may be shared only where reasonably necessary for the requested service, legal compliance or business operations.
- Banks, NBFCs, insurers or other financial institutions when you request assistance with their products or services.
- Professional service providers such as accountants, tax professionals, legal professionals, company-secretarial professionals or authorised consultants where relevant.
- Government, regulatory, tax or statutory authorities where required by law or for an authorised filing or registration.
- Technology, hosting, communication or operational service providers supporting our website and business systems.
Any sharing related to an application or service is subject to applicable law, your instructions, service requirements and the policies of the receiving institution.
5. Banks, NBFCs and Third-Party Providers
Our website may mention or refer to banks, NBFCs, insurers, government portals or other third-party service providers. Their privacy practices are governed by their own policies. Unless specifically stated in writing, the display of a third-party name does not automatically imply an official partnership, endorsement or agency relationship.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, remember preferences, measure traffic or understand website usage. You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Data Security
We take reasonable administrative and technical measures to protect information against unauthorised access, loss, misuse or disclosure. However, no online system, email service or data transmission method can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, meet legal or regulatory requirements, resolve disputes and protect legitimate business interests. Retention periods may vary depending on the nature of the service and applicable law.
9. Your Choices and Rights
Subject to applicable law, you may contact us to request correction or updating of information you have provided. You may also request that we stop using your information for non-essential marketing communications.
Where deletion is requested, certain records may still need to be retained where required by law, regulation, contractual obligations or legitimate record-keeping requirements.
10. Credit and CIBIL Information
If you request CIBIL or credit-related support, we may review information that you voluntarily provide from your credit report, lender records or payment documentation. We are not TransUnion CIBIL or another credit bureau and cannot directly alter your credit score or remove accurate credit history.
11. Children's Privacy
Our financial and business services are intended primarily for adults and legally competent business users. We do not knowingly seek personal financial information from children.
12. External Links
Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of external websites. Users should review the privacy policy of any third-party website before submitting personal information.
13. Marketing Communications
If you have provided your contact details, we may contact you in relation to your enquiry, service request or relevant service updates. Where applicable, you may ask us to stop non-essential promotional communications.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices or applicable requirements. The latest version will be published on this page with an updated effective date.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact:
Global Salaha & Financial Services
SB319, 3rd Floor, Grand Bazar,
Cuttack - Bhubaneswar Road,
Phulnakhara, Odisha 754001
Phone: +91 01169312539
Email: info@globalsalaha.com